Terms of service
By using Flexivo, you agree to the following terms and conditions.
Orders & Payment
- All prices are listed in USD.
- Payments are processed securely via PayPal and other approved payment methods.
- We reserve the right to refuse or cancel any order due to pricing errors, fraud concerns, or product unavailability. If your order is cancelled, you will receive a full refund.
Shipping & Fulfillment
- Orders are processed within 1–3 business days.
- We work with carefully selected fulfillment partners to deliver your order reliably and efficiently.
- Standard delivery to the United States is 7–15 business days. Tracking information is provided for all orders.
- Some orders may arrive in multiple packages depending on the items ordered.
- See our Shipping Policy for full details.
Returns & Refunds
- We stand behind every product we sell. If your item arrives damaged, defective, incorrect, or does not arrive, we will make it right with a full refund or free replacement.
- See our Refund Policy for full details and how to submit a claim.
Privacy
- Your data is kept confidential and used only for order processing, customer service, and marketing (with your consent).
- We do not share your personal information with third parties without your permission.
- See our Privacy Policy for full details.
Limitation of Liability
- Flexivo is not liable for delays caused by circumstances beyond our control, including customs processing, carrier delays, or natural events.
Changes to Terms
- We reserve the right to update these terms at any time. Continued use of our store constitutes acceptance of the updated terms.
Contact
- For any questions or concerns, reach us at info@flexivo.us. We respond within 24–48 hours.
